Job Description

_ Join the Pioneer Crypto Brand in the Philippines! _

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

What you'll do

• Monitor merchant activity to detect and prevent fraudulent behavior using internal tools and external data sources.
• Investigate suspicious merchant accounts and transactions, escalating cases as necessary.
• Create, tune, and calibrate fraud detection rules and scoring models to improve accuracy and reduce false positives.
• Conduct in-depth root cause analysis on confirmed fraud cases to identify emerging trends and recommend preventive measures.
• Perform Global AML Transaction Monitoring (TM) investigations to detect potential money laundering activities and escalate cases in accordance with compliance protocols.
• Document investigation findings, and case outcomes to ensure auditability and compliance with regulatory requirements.
• Stay current on industry trends, fraud schemes, regulatory changes, and best practices.

What we expect from you

• Bachelor’s degree in Business or related field (or equivalent experience).
• 2–4 years of experience in fraud analysis, merchant risk, transaction monitoring, or a similar investigative role.
• Working knowledge of AML regulations and experience performing AML TM investigations.
• Strong analytical skills with the ability to interpret complex data sets and identify anomalies.
• Familiarity with fraud detection tools, payment processors, and merchant monitoring systems.
• Excellent written and verbal communication skills, with strong attention to detail.
• Knowledge of global payment networks and e-commerce ecosystems.
• Ability to thrive in a fast-paced, high-pressure environment and manage multiple priorities effectively.

_ Join the Coins Team Now! _

Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.

Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.

A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.

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