Experience supporting SOX compliance and related audit documentation
Familiarity with workforce analytics, dashboards, and data reporting tools
Demonstrated ability to lead cross-functional teams in matrixed environments
Willingness to travel domestically and internationally (passport required)
Experience with change management, vendor coordination, and presenting to executive leadership
Strong business acumen, customer-focused mindset, and dedication to delivering value with integrity
Collaborate with cross-functional stakeholders to identify, document, and improve business processes and system workflows
Translate business needs into clear functional specifications and technical requirements
Lead mid-level projects from planning through deployment, including documentation, training, and organizational change support
Design and execute QA test plans, assist with user acceptance testing, and support issue resolution
Provide day-to-day support for both custom-developed and third-party applications
Ensure alignment with Sarbanes-Oxley (SOX) controls and contribute to audit readiness
Conduct peer reviews and foster a culture of process improvement and shared knowledge
Act as a strategic advisor and subject matter expert to various business units
Maintain transparent communication with project stakeholders, ensuring timely updates on progress, risks, and dependencies
Consistently meet or exceed internal IT service level agreements (SLAs)
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