Job Description

This position is for a Consultant with interest/experience in Process Improvement. The Consultant will work with diverse clients ranging from small and medium size enterprises to Fortune 100 firms to deliver process improvement initiatives. Engagements are usually longer in duration, which allows for the consultant to oversee the implementation of his/her process improvement recommendations.

Working in a team environment, this leader will develop, analyze, and optimize clients' processes. The primary responsibilities of this role include coordinating process development activities within a client's organization, working with stakeholders to understand and map their business processes, and leading change.

Data analytics, performance reporting, and dashboard development will, at times, be a significant part of the client support. You will work with a team to define and develop the proper key performance indicators (KPI) that will guide leadership decisions. You will be asked to deliver value on process design, improvement initiatives, assisting our clients to identify business needs, focused solutions, and realize those solutions by implementing effective business processes.

Responsibilities:

• The Consultant will perform the following job responsibilities in addition to others as required for each project:
  Manages and implements process improvement initiatives within their assigned projects.
  The Consultant is the primary resource to project teams in support of all process improvement initiatives. The Consultant will work with the project team and interact with the client to do process mapping, flow design, and analysis to identify process improvement requirements.
• The Consultant will oversee the implementation of the process improvement recommendations with the client and work with other consultants to coordinate all facets of process improvement initiatives.
• Develop Key Performance Indicators for the current state, and track KPIs during and after implementation of process improvement recommendations.
  Mentor and coach team members on the fundamentals of business process modeling, Lean/Toyota Production System, Six Sigma, business process engineering, and similar areas of knowledge
• Develop new knowledge in process improvement to support our client initiatives.

General Consultant Qualifications:

• Qualified candidates for Consultant Level positions will have the following qualifications:
  Undergraduate Degree in technical field with two years of professional experience, or Graduate Degree, or equivalent in combination of education and/or experience.
• Strong skills in presentation, word processing, and spreadsheet applications.
• Demonstrated success in analysis driven problem solving.
• Experience in data analytics, data presentation, and KPI/dashboard development
• Excellent verbal and written presentation skills
• Ability to work effectively in a high-pressure, time-sensitive environment.
• Ability to effectively collaborate with cross functional teams and influence without authority.
  Ability to maintain confidential and sensitive materials and information.
• Ability to establish effective working relationships with client personnel.

Process Improvement Qualifications:
In addition to the general qualifications required for a Consultant level position, it is desirable, although not essential, that the Process Improvement Consultant have one or more of the following Subject Matter Area Qualifications:

• Needs to possess a solid understanding of tools and techniques required to effectively develop or improve business processes.
• Demonstrated knowledge and experience using process improvement tools and techniques to drive organizational change.
• Prior experience in Lean Leadership, Toyota Production System, Six Sigma, or process design, and re-engineering strongly desired
• Experience in Industrial Operations Engineering a plus
• Knowledge of utility, or construction, or healthcare industry preferred

Knowledge of process modeling and process diagramming software and tools

• Typically, 15%. Depends on the assignment.
  Additional Information at:
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