Job Description

JOB REQUIREMENTS: DAIS Crisis Intervention Advocates are of the first

point of contact for many of our clients. Our Crisis Intervention

Advocates assist victims and survivors, their friends, families, and

other concerned community members impacted by domestic violence issues.

Crisis Intervention Advocates provide crisis intervention, crisis

counseling and support, personalized safety planning, internal referrals

to other DAIS programs, and community resource referrals to individuals

utilizing crisis intake services at DAIS, which include the 24/7 Help

Line program (phone and text), walk-in clients, and our law enforcement

referral program. Variable Part-time positions may work various hours

and shifts as scheduled. Work is performed on-site at DAIS, and shifts

may include daytime, evening, holiday, or overnight shifts based on

scheduling needs to ensure 24/7 coverage. Our clients come from all

different backgrounds, and so do our employees. If you're passionate

about utilizing your skills in a role like this, and you meet the

minimum requirements of the position, we'd love to hear from you.

Primary Responsibilities Include: Provide trauma informed support and

advocacy to victims of domestic violence and callers to our helpline and

text line. Provide assistance with safety planning, problem solving,

information and referrals. Respond effectively to challenging situations

with clients. Take appropriate steps to deal with emergency situations

with the goal of maintaining the safety of all clients. Respond to

referrals from Madison Police Department Provides cross-departmental

and/or cross-functional support and direct services as requested to

ensure client needs are met. Assist in on-site emergencies as needed.

Work Environment and Physical Demands: Work is primarily performed in an

office setting and routinely uses standard office equipment such as

computers, keyboards, computer mice, phones, photocopiers, fax machines

and filing cabinets. Requires the ability to sit or stand for extended

periods of time, and to move about and position oneself efficiently.

Requires the ability to detect, discern, or exchange information both in

person and over the telephone. Requires the ability to adjust vision and

focus to review documents and spreadsheets. ***

OTHER EXPERIENCE

AND QUALIFICATIONS: A four-year college or university degree is

preferred, though relevant work experience may be considered in lieu of

a degree. Excellent written and verbal communication skills, and

attention to detail required. Experience working with victims of trauma

And Their Children Strongly Preferred. Experience Working With

individuals and families from diverse backgrounds is strongly preferred.

Knowledge Of Domestic Violence Issues Is Strongly Preferred. Experience

is preferred with volunteers preferred. Knowledge of community resources

in Dane County is preferred. Strong computer skills, including knowledge

Of And Experience With Microsoft Office Preferred. Bilingual

(Spanish/English) preferred. *** APPLICATION INSTRUCTIONS: Mail a

Rsum: ALL applications (regardless of submission method) should have the

following: Cover letter, resume and DAIS application (found on our

website) Application materials may be mailed to 2102 Fordem Ave.,

Madison, WI 53704 Attn: Human Resources Fax a Rsum: Fax cover letter,

resume & DAIS application to 608-284-2134 Other: All applications must

include a cover letter, resume & DAIS application to be considered by

our hiring team. Apply Online:

Job Tags

Similar Jobs