Dispatcher (Oil & Gas / Industrial Staffing) - Houston, TX Job at Sideworx Connect USA, Houston, TX

aUNsekNid2wwSTh1MkZxOENvMm80c0NsTkE9PQ==
  • Sideworx Connect USA
  • Houston, TX

Job Description

Department: Operations / Dispatch

Reports to: Operations Manager / Branch Manager

Location: Houston, TX (in-office; some after-hours/on-call as needed)

Job Type: Full-Time (can discuss contract-to-hire)

About the Role

We're hiring a Houston-based Dispatcher to coordinate field personnel, job orders, and day-to-day execution for oil & gas and industrial projects. This role is the hub between the client, the field workforce, and internal recruiting—keeping schedules tight, communication clear, and problems solved fast.If you're calm under pressure, strong on the phone, and naturally organized, you'll do well here.

What You'll Do

  • Dispatch and schedule field personnel to job sites based on skills, location, and availability
  • Confirm worker readiness (site requirements, PPE, reporting instructions, travel details)
  • Communicate job details clearly by phone/text/email and reduce no-shows/fall-offs
  • Handle last-minute changes: call-outs, extensions, early releases, and urgent fills
  • Maintain accurate dispatch notes, worker status, and job updates in the ATS/dispatch tracker
  • Coordinate with recruiting to prioritize sourcing for urgent orders and upcoming projects
  • Provide clients with real-time updates on ETAs, replacements, and manpower coverage
  • Support incident/escalation communication (site issues, delays, conflicts) and route to leadership as needed
  • Assist with timesheet/time-tracking coordination and basic documentation follow-up

Required Qualifications

  • Dispatching experience (staffing, oilfield services, logistics, transportation, or similar)
  • Oil & gas / industrial environment familiarity (understands field expectations and urgency)
  • Strong communication skills—clear, direct, professional with clients and workers
  • High attention to detail (names, times, locations, requirements—no missed steps)
  • Comfortable with high call/text volume and rapid prioritization
  • Based in  Houston, TX

Assets (Nice to Have)

  • Experience dispatching roles like: operators, drivers, techs, mechanical/pipe trades, turnaround crews
  • Familiarity with onboarding/compliance steps (drug tests, background checks, site orientations)
  • Experience using an ATS or dispatch tools (Breezy or similar)
  • Bilingual English/Spanish

Schedule / Working Conditions

  • Standard schedule is Monday–Friday with flexibility
  • Some early mornings, evenings, and occasional weekend/on-call coverage depending on project demand
  • Fast-paced environment—success is measured by fill rate, response time, and client satisfaction

To apply: Send your resume and a short note on the type of teams you've dispatched (industry, crew size, and shift patterns).

Job Tags

Full time, Contract work, Work at office, Monday to Friday, Shift work, Afternoon shift, Early shift

Similar Jobs

Ensemble Performing Arts

Piano Teacher - Raynham, MA Job at Ensemble Performing Arts

 ...About the Position Ensemble Schools is seekinga fun, experienced, and professional pianoinstructor to teach part-time at Rick's Music World, our Raynham, MA location . We are looking for teachers who will instruct IN PERSON.Teachers can set their availability... 

Confidential

Sports Production Editor Job at Confidential

The Villages Daily Sun, Floridaslargest daily printed newspaper (and the only newspaper in America's largest 25that is still growing), is seeking a sports journalist to help lay out ouraward-winning sports section. Were looking for a sportsdesigner with experience... 

Main Street Entertainment Group

Handyman Job at Main Street Entertainment Group

 ...Looking for a dependable handyman to take care of repair and maintenance issues for our busy restaurant located in South Tampa. Ideal candidates should be available for on-call emergencies, possess knowledge in electrical, carpentry, and plumbing. This is an hourly paid... 

Blain's Farm & Fleet

Automotive Service Technician 1,2 Job at Blain's Farm & Fleet

Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive...

Agrana

Production Associate, 3rd Shift Job at Agrana

 ...Production Associate, NEW PAY RATE up to $19.48/hour - $1000 Hiring Bonus! Agrana Fruitis hiring Production workers for 3 rd Shift. The hours of this position are 11:00pm 7:30am, Sunday night Friday morning.Walk-ins welcome! Benefits Package Weekly...