Job Description

Eastern, LLC is a leading commercial property services company in the Mid-Atlantic region, recognized for its rapid growth and commitment to operational excellence. As part of the Snow & Ice Division, the Field Operations Manager (Winter Season Only) plays a pivotal role in ensuring seamless snow and ice management across a designated territory. This seasonal, full-time position (July – April) is based in Fort Washington, PA, and is ideal for organized, hands-on leaders who thrive in dynamic environments. The role bridges field execution and senior management, overseeing pre-season planning, in-season operations, and end-of-season wrap-up to deliver high-quality service to commercial clients. Eastern, LLC offers a systems-driven culture, opportunities for professional growth, and a supportive team environment.

Responsibilities

• Lead pre-season planning for assigned territory, including equipment allocation, manpower coordination, and risk assessment for all sites.
• Develop and maintain snow and ice management maps and train crew leads on site-specific scopes of work.
• Recruit, onboard, and schedule team members to ensure all labor needs are met before and during the season.
• Coordinate CPR training for team members at designated times and locations.
• Conduct pre-event and post-event meetings with the Director of Operations to review plans and outcomes.
• Patrol sites during and after weather events to verify work quality and adherence to standards.
• Monitor and maintain inventory of consumable materials (salt, fuel) and equipment at each site.
• Oversee weekly equipment checks, sea container inventories, and crew hour verification across all sites.
• Maintain regular communication with customer facility and site managers, documenting feedback and addressing concerns.
• Complete incident investigations, document equipment damage, and ensure proper maintenance and return of rental equipment.
• Collaborate with the Director of Operations to develop and improve standard operating procedures and performance reviews.

Qualifications

• Minimum 3 years of experience in commercial snow and ice management, landscape operations, or a related field.
• Proven ability to manage multiple sites and crews within a defined territory.
• Strong knowledge of heavy equipment operation and winter weather event management.
• Familiarity with snow and ice management scopes of work and client service expectations.
• Highly organized, process-oriented, and skilled in building and documenting operational systems.
• Proficiency with Microsoft Office and field applications for operational planning and reporting.
• Effective communication skills with both team members and clients.
• Valid driver's license and reliable commute to Fort Washington, PA.

Compensation

$35 – $45 per hour , depending on experience. This is a seasonal, full-time position running from July through April.

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