Front Desk Representative Job at Retina Center of Pensacola, P.A, Pensacola, FL

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  • Retina Center of Pensacola, P.A
  • Pensacola, FL

Job Description

We are seeking a professional, organized, and customer-focused individual to join our team and create a welcoming first impression for every visitor and caller. In this role, you will serve as a central point of contact, helping ensure smooth daily operations, clear communication, and a positive experience for guests, clients, and team members.

What You Will Do

  • Greet and assist visitors in a friendly, professional, and efficient manner.
  • Answer and route incoming phone calls, emails, and other inquiries promptly.
  • Provide accurate information and support to guests, clients, and internal staff.
  • Manage check-ins, check-outs, appointments, sign-ins, and related front desk activities.
  • Maintain an organized and presentable reception area.
  • Handle scheduling, calendar updates, and basic administrative tasks as needed.
  • Receive, sort, and distribute mail, faxes, deliveries, and packages.
  • Support coordination with team members to help daily operations run smoothly.
  • Assist with data entry, recordkeeping, and document preparation when needed.
  • Follow company procedures to ensure confidentiality, accuracy, and professionalism.

What We’re Looking For

  • Strong interpersonal and communication skills.
  • Professional, courteous, and service-oriented approach.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and remain composed in a fast-paced environment.
  • Proficiency with common office software and basic computer systems.
  • Ability to learn new systems and processes quickly.
  • Dependable, punctual, and able to work independently or as part of a team.
  • Previous customer service or administrative experience is preferred.

Preferred Qualifications

  • Experience in a receptionist, administrative support, or guest services role.
  • Familiarity with phone systems, scheduling tools, and office equipment.
  • Basic knowledge of data entry, filing, and record management.

What We Offer

  • Comprehensive Health Coverage 
  • Paid Time Off
  • 401K

Job Tags

Work at office

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