Job Description
Starting Hourly: $19.00 - $20.00 per hour depending on experience as a Medical Receptionist. Golden Bear Physical Therapy, a member of Therapy Partners Group, has been the premier provider for outpatient orthopedics servingâ¯the Central Valley, El Dorado County,â¯and surrounding communities for over 40 years.â¯We are known for providing the highest quality individualized care for our patients and our team of highly skilled physical therapistsâ¯whoâ¯areâ¯passionate about helping patients achieve their goals.â¯
Currently, we are looking for a part time Medical Receptionist for our Ripon and Ceres location. Schedule needed: 24 hours per week Monday - Friday
* Bilingual in English & SpanishÂ
ESSENTIAL POSITION DUTIES
- Greeting warmly and maintain a friendly, welcoming relationship with all patient care coordinators, and any external connections.
- Clearly communicates with all staff, including clinical and corporate employees, in a friendly and courteous manner
- Responsible for answering phones and greeting patients with the utmost professionalism and care.
- Works closely with Billing Department, Physical Therapists and Aide staff to assure smooth patient flow
- Maintains patient confidence and protects operations by keeping information confidential
- Participates in and adheres to, as required, the HIPAA Policies and Procedures of Therapy Partner Group
- Reviews Copay collection reports and helps identify accounts that may need to be reviewed
- Audits Journeys/Dashboard to ensure they are being worked on in a timely mannerââââ
- Audits Payer Direct Portal to ensure notes are being uploaded/AUTHâs pulled
- Checks FOC Chats to ensure messages are being responded to and worked on
- Chart audit day/s in advance to ensure we have charts with documents and AUTHâs as required
MINIMUM POSITION REQUIREMENTS Knowledge, Skills, and Abilities - Thorough knowledge of Microsoft Office; Raintree PMS experience is a +Plus
- Possess strong customer service skills
- Ability to maintain confidential documents
- Must be organized and able to manage multiple priorities
- Ability to communicate complex information in a well thought-out, easily understood manner, both orally and in writing in a variety of settings and styles
- Ability to communicate in an honest, direct, and professional manner, relating well to others to build rapport and effective relationships.
- An ability to demonstrate active listening by asking clarifying questions, identify and share relevant information and solicit feedback from others, and give and receive feedback objectively.
- Must be able to identify and problem solve
- Possess dedicated team player attributes
- Ability to multi-task responsibilities while maintaining a positive and friendly atmosphere with the patients nearby
Education and Experience Education :Â High School diploma or equivalent
Experience : Data Entry, System Dashboard and or Worklist Completion Projects a plus
Physical Requirements and Working Conditions Requires prolonged sitting, some walking, bending, stooping, reaching, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, telephone, calculator, and other equipment. Requires a normal range of hearing and eyesight to record, prepare, and present reports.
Job Tags
Hourly pay, Work at office, Monday to Friday