Job Description

Animal Emergency of Pasco is a small animal emergency hospital conveniently located on U.S. Highway 19 in Port Richey. We serve your pet with any urgent and critical care needs after hours, weekends, and holidays. Founded in 1990 by a local veterinarian, our facility is an overnight clinic available for your pets continued care and emergencies.

We understand it is stressful not being able to see your regular vet when your pet is not well, but you can rest easy knowing your pet is in good hands with our attentive staff. Our mission is to provide comprehensive, high quality medical and surgical care. We offer an extensive range of service all located within the premises. We equip a well-stocked pharmacy, surgery suite, digital x-ray, isolation units, intensive care units, oxygen support, diagnostic lab, ultrasonography, and a canine and feline blood bank.

To learn more about us, click  here !

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• A receptionist with 1 -2 years previous customer service experience.
• A minimum of 1 - 2 years professional vet med experience highly preferred, but not required.
• Weeknight and weekend availability is  required for this position.
• Compassionate and calm team-player.
• Ability to multi-task.
• Strong communication skills.
• Highly organized and possess computer skills.
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.) 

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. 

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit:

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