Hotel Overview: Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
Summary of Responsibilities:
Reporting to the Director of Engineering and Loss Prevention, responsibilities and essential job functions include but are not limited to the following:
• Consistently offers professional, engaging and friendly service to both internal and external guest.
• Review daily reports, arrival, VIP, group and ensure proper execution of the details therein.
• Work closely with all Departments to safeguard assets and ensure compliance in all life safety and security areas.
• Perform colleague bag check and locker check programs within the hotel.
• Admin Hotel Key Program, and access for colleagues.
• Admin to the security camera system. Provide training for new team members.
• Ensures security team is prepared and has a rapid response culture to all internal and external guest requests.
• Ensures team has clear, concise and factual reporting of all incidents, accidents and rounds and that the information is distributed appropriately.
• Attends required meetings.
• Ensures team monitors security of all space and assets throughout shift.
• Provide Life Safety training during orientation of new associates, coordinating with T&C.
• Provide New hire training for new security team members.
• Manage and train CPR, AED, choking for associates that are required.
• Manage and conduct training topics in accordance to Standards and requirements set forth by Fairmont. Such as Fire response, First Aid, CPR, AED,Osha, active shooter, ect.
• Participate in local city government hotel safety meetings.
• Assist Director in special projects for department.
• Department administrative duties, such as scheduling, Labor meetings, payroll.
• Complete required monthly department meeting for security department.
• Responsible for conducting health and Safety committee monthly meeting, finding ways to minimize risk to the property.
• Ensure department specific OSHA requirements are met.
• Manage life safety contact notification tree for emergencies.
• Update life safety manuals for departments quarterly.
• Ensure cleanliness and organization of security offices.
• Manage the lost and found system
Physical Aspects of Position (include but are not limited to):
Visa Requirements: Must have proof of valid U.S. work authorization.
Our Commitment to Diversity & Inclusion
Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
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