Job Description

Role Description

Essen Health Care is seeking a highly organized and community-driven Volunteer Coordinator to oversee and expand volunteer engagement initiatives across our healthcare network. This role will focus on recruiting, onboarding, scheduling, and supporting volunteers who contribute to patient experience, community outreach programs, wellness initiatives, and healthcare support services throughout the Bronx and surrounding NYC communities. The ideal candidate is passionate about community impact, relationship-building, and healthcare operations, with strong communication and coordination skills.

Responsibilities

• Recruit, interview, and onboard volunteers for clinical and non-clinical initiatives
• Coordinate volunteer schedules across departments, events, and outreach programs
• Maintain volunteer records, documentation, attendance, and compliance requirements
• Conduct volunteer orientations and ongoing training sessions
• Serve as the primary point of contact for volunteers and community partnerships
• Collaborate with leadership, providers, operations teams, and HR to identify volunteer needs
• Assist with organizing health fairs, community events, wellness campaigns, and outreach initiatives
• Track volunteer engagement metrics, participation, and program effectiveness
• Ensure all volunteers follow HIPAA, confidentiality, and organizational policies
• Support NYReach, IMG pathways, mentorship programs, and community engagement initiatives as needed
• Develop strategies to improve volunteer retention and satisfaction
• Create presentations, flyers, and communications related to volunteer initiatives

Qualifications

• Bachelor’s degree preferred in Healthcare Administration, Human Resources, Communications, Public Health, Social Work, or related field
• 2+ years of experience in volunteer coordination, healthcare administration, recruiting, community outreach, or program coordination preferred
• Strong interpersonal and organizational skills
• Experience coordinating multiple schedules and priorities in a fast-paced environment
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office Suite and scheduling systems
• Experience with healthcare or nonprofit environments preferred
• Bilingual Spanish preferred

Preferred Skills

• Community engagement and relationship-building
• Event planning and coordination
• Public speaking and presentation skills
• Social media/community outreach experience
• Ability to work independently and collaboratively
• Passion for serving underserved communities

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

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